Privacy Policy
BINGETRAX IPTV takes your privacy seriously. We only collect the information necessary to deliver and improve our service — primarily your name, email, WhatsApp number, and basic usage diagnostics. We never sell, rent, or trade your personal data to third parties. All payment processing is handled by secure, PCI‑compliant gateways using SSL encryption. This policy explains exactly what we collect, why we collect it, and how you can control your information.
1. Introduction
This Privacy Policy describes how BINGETRAX IPTV (“we”, “us”, “our”) collects, uses, and protects the personal information of visitors to our website and subscribers to our service. By accessing bingetrax.org or using our IPTV service, you consent to the practices described in this policy.
We are committed to full transparency and adhere to applicable data protection laws. If you have any questions after reading this, please contact us.
2. Information We Collect
We only collect information that is necessary to provide you with the best IPTV experience. The data falls into three categories:
- Account Information: When you sign up, we may ask for your name, email address, and WhatsApp number. This is used to create your account, deliver your credentials, and provide support.
- Payment Information: We do not store full credit card details. All payments are processed by trusted third‑party gateways (Stripe, PayPal, etc.) using PCI‑DSS compliant encryption. We only retain a transaction ID for reference.
- Usage & Technical Data: To ensure optimal streaming quality, we may log minimal diagnostic data such as connection errors, server load, and app version. This data is anonymized and never linked to your personal identity.
We never collect sensitive personal data like government IDs, social security numbers, or biometric information.
3. How We Use Your Information
Your personal information is used strictly for the following purposes:
- Service Delivery: To activate your subscription, send Xtream Codes/M3U playlists, and maintain your account.
- Customer Support: To respond to your inquiries, troubleshoot issues, and send service‑related notifications.
- Service Improvement: Anonymized usage data helps us optimize server performance and fix bugs.
- Legal Compliance: If required by law, we may disclose information to comply with a valid legal request.
We will never use your data for unsolicited marketing or sell it to advertisers.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. We only share data in the following limited scenarios:
- Payment Processors: To complete your transaction, your payment details are transmitted directly to our PCI‑compliant gateways (Credit Card processor, PayPal, or crypto payment service). These providers have their own privacy policies.
- Service Providers: We may use trusted third‑party tools for email delivery (e.g., transactional emails) or website analytics. These providers are contractually obligated to keep your data confidential.
- Legal Obligations: We may disclose information if required to do so by law or in response to a valid government request.
We never share your WhatsApp number or email for marketing purposes.
6. Data Security
We implement industry‑standard security measures to protect your information:
- All data transmission is encrypted using SSL/TLS technology.
- Payment processing is handled by PCI‑DSS Level 1 compliant gateways.
- Our servers are secured with firewalls, intrusion detection, and 24/7 monitoring.
- Access to personal data is restricted to authorized support personnel only.
While we strive to protect your data, no method of electronic storage is 100% secure. If you suspect a breach, please contact us immediately.
7. Your Data Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectify: Correct any inaccurate or incomplete information.
- Erasure: Request deletion of your data, subject to any legal retention requirements.
- Object: Opt out of any non‑essential data processing.
To exercise any of these rights, simply reach out via WhatsApp or email. We will respond within 30 days.
8. Children’s Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this policy occasionally to reflect changes in our practices or legal requirements. The “Effective Date” at the top of the page indicates when the latest version was published. If changes are significant, we will notify subscribers via email or WhatsApp. Continued use of the service after changes constitutes acceptance.