BINGETRAX IPTV Refund Policy
BINGETRAX IPTV offers a simple 30-day money-back guarantee on all subscription plans. If you are not completely satisfied with our service for any reason, contact us within 30 days of your purchase and we will issue a full refund — no questions asked. Refunds are processed within 3–5 business days to your original payment method.
Who is Eligible for a Refund?
All first-time BINGETRAX IPTV customers are covered by our 30-day money-back guarantee. The guarantee applies to any subscription plan — 1 month, 3 months, 6 months, or 12 months. You can request a refund if:
- You are within 30 calendar days of your original purchase date.
- Your account is in good standing and has not been previously refunded.
- You have not violated our Terms of Service.
The guarantee exists so you can try BINGETRAX risk‑free. If the service does not meet your expectations — for any reason — we will honor your refund.
How to Request a Refund
Requesting a refund is fast and easy. You have two options:
Contact our 24/7 support team on WhatsApp. Provide your order email or receipt number and we’ll process your refund immediately.
Start WhatsApp ChatSend an email to our support address with the subject “Refund Request” and include your order details. We typically respond within 1 hour.
Send EmailRefund Processing Time & Payment Methods
Once your refund is approved, the funds are returned to the original payment method used during checkout. Typical processing times:
- Credit/Debit Cards: 3–5 business days
- PayPal: 1–3 business days
- Cryptocurrency: 24–48 hours (returned to the same wallet)
- Bank Transfer: 5–7 business days
We do not charge any processing or cancellation fees. The full amount you paid will be refunded.
Non-Refundable Situations
Our refund guarantee is designed to be fair. However, there are a few circumstances where a refund may not be granted:
- Account sharing or reselling: If we detect that your subscription is being used on multiple IPs simultaneously (in violation of our one‑connection policy) or is being resold.
- Fraudulent activity: Chargebacks filed without contacting our support first, or use of stolen payment methods.
- Repeated refund requests: Only one refund per customer/household is allowed.
- After 30 days: Requests submitted beyond the 30‑day window cannot be honored.
If you have a technical issue, we encourage you to contact our 24/7 support before requesting a refund. Most problems can be resolved quickly.